Option 1 - For The licenses that have been purchased with 2Checkout and PayPal: Renew Recurring Billing
Contact the 2Checkout Support Team (our payment processing provider) and ask them to renew your recurring billing. Include the following information in your request:
- Your full name
- Email address
- Order number
Your license will be extended automatically once your recurrent billing is restarted.
Option 2 - For The licenses that have been purchased with WayForPay (Credit/Debit cards, Apple Pay, Google Pay) and also 2Checkout: Purchase a New License
Purchase a new license of the required product and change the license key in your WordPress admin dashboard on the plugin settings page. Just insert your new license key in the corresponding input field and click the "Check license key" button.
Still need help? Feel free to contact our friendly support team. Create a private ticket