I purchased a product (plugin, theme, template) but then I received a message that my payment is fraud

Your sale has been determined to be fraudulent by our 2Checkout payment system. If the system considers your purchase as fraud, your payment will not be transferred to us, your money is left at 2CO and 2CO will refund it to you (as a rule, within 1-2 days). No further actions needed.

If you want to complete the purchase we recommend using another payment method.

Feel free to contact the 2CO support team with any questions if your payment is considered as fraud. 


Still need help? Feel free to contact our friendly support team. Create a private ticket 

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