I tried to update Pro plugin several times, but I got error every time and I cannot update the plugin.

Follow the next steps in order to update your Pro plugin manually via FTP:

  1. Find an email message from BestWebSoft with a plugin download link received earlier after your purchase.
  2. Download the archive with plugin.
  3. Download and install FTP client (for example, Filezilla).
  4. Open FTP client and enter your FTP access credentials (host, username and password) to access files on your server.
  5. Navigate to 'yourwordpresswebsite/wp-content/plugins' directory.
  6. Unpack the archive with Pro plugin and upload it to the specified directory.
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