Please make sure that the problem hasn't been discussed yet on our forum (<https://support.bestwebsoft.com>). If no, please provide the following data along with your problem's description:
1. the link to the page where the problem occurs
2. the name of the plugin and its version. If you are using a pro version - your order number.
3. the version of your WordPress installation
4. copy and paste into the message your system status report. Please read more here: Instruction on System Status